Harrier EV Fiasco: A Cautionary Tale for Electric Vehicle Makers and Dealers The Hyderabad district consumer commission's recent order in favor of a disgruntled Tata Harrier EV buyer has sent shockwaves through the Indian automotive industry.
The case highlights the need for electric vehicle (EV) makers and dealers to prioritize quality control, transparency, and customer service.
Tata Select Motors, an authorized dealership for Tata vehicles in Hyderabad, was directed to take back a faulty Tata Harrier EV and refund its price after deducting 10 percent depreciation.