The New York Nurses Replaced by AI: 'It Should Concern Every Patient Who Cares About Quality of Care' The recent layoffs at Montefiore hospital in New York City have highlighted the human cost of relying too heavily on artificial intelligence in healthcare.
Marilyn Shuler, a 39 year veteran utilization review nurse, was among those let go. She spent years reading patient charts and communicating with insurance companies to ensure patients received quality care.
Shuler's colleagues feel disrespected by the decision to cut costs at their hospital.